Frequent Asked Questions

Why is my order not going through when I try to submit an order?

Most banks and card issuers will almost always decline a transaction if they notice any unusual activity going on. They will assume that this is a fraud transaction due to the high priced transaction.Please call up your credit card issuer and let them know that you authorize this transaction. Instantly you should be able to successfully place the order once they know you confirmed this transaction.

Do you ship worldwide?

We prefer to deliver only in the United States to make our shipments faster. We can deliver to other countries but not all. Please contact us through chat or email at to check if we deliver to your country.

When will products be restocked?

We cannot assure that each product will be restocked after it has been sold out. It may vary from one week to a few months.

Who Are Sex Dolls For?

If you think love dolls are only for weirdos, you are completely wrong. TPE Sex Dolls are the ultimate sex toy, or the sex toy of the future. They are being used by married couples, professional photographers, couples who want to spice up their sex life and many other profiles...  For example, we have customers like:

-People in a long distant relationship

who seek the pleasure that his girlfriend or boyfriend is not able to provide in the distance. Technically it is not an infidelity, so the partner has nothing to fear. Having affairs with other people can lead you to get AIDs, something that will never happen with a doll.

-Single people

We all deserve a healthy sex life. Unluckily, most of us can't find a fuck buddy as often as we feel the need of satisfying ourselves. To have a doll at home is like having a pocket pussy masturbator, but much better. Some of our clients told us that a doll even helped them to recover from a depression. Could a love doll become a therapeutic method? who knows...


who want to spice up their sexual life and look for a doll as a threesome companion. Around 40% of our customers are currently in a relationship.


More and more photographers purchase a doll to use it as a model because they are very lifelike. Although dolls seem expensive, to pay a real model for few photo shooting sessions will be more expensive. Even if they work with models, sex dolls can help them to set up the lightning and can be used for training purposes, to try new set ups without the need of having a professional model waiting to get the best composition

How is the skeleton of a Sex Doll?

To get an idea of how do they function, we have to talk about how they are made. Here is a picture of the skeleton beneath the TPE skin of a love doll. It is made of steel and its articulations imitate the ones of the human body. The joints have the right stiffness to hold any position (standing up, doggy-style, arms-up...) but loose enough to be moved freely.

How does the inside of the holes look like?

The vagina, anus and oral cavities of these dolls are rubbed and tight. 

The elasticity and touch of the material is very similar to human flesh. The dotted pattern in the orifice walls stimulates and produces the same pleasure and feeling as a real vagina. The oral hole and the anus have the same dotted pattern.

Does it need maintenance?

Your TPE sex doll requires maintenance in order to lengthen her lifespan and ensure maximum durability. If you want to read our section dedicated to it, click here.

How can I clean it?

Each doll comes with a vaginal irrigator (or vaginal flusher, picture attached). After using it, flush the holes with the water pump we provide you. Then insert a cloth in the holes to absorb the humidity left.If you need to clean the outside part, just wash the sex doll with water and soap. Wipe it until it is dry, never use a hairdryer because if you heat the doll more than 40ºC it can start melting. Then apply some baby powder on her skin, it will absorb any humidity left and improve the touch feeling.

Do I need lubricant to have sex with my doll?

Yes, it is strongly recommended to use any kind of lubricant. These ladies are delicate

Will anyone know what is in my package?

Absolutely nope! No one will know but you. We will not include a single branding labelled anywhere on the box and shipping label. 

All sex dolls will be shipped in a plain brown box to remain discreet. Billing Statement will remain discreet too.

How can I find clothes to dress my doll?

You can use any regular woman clothes. You can get them online using the measurements of Bust/Waist/Hip we provide, or you can just go to a normal store.

When will I get my tracking number? How long will it take my order to get to me?

If you order a doll from the "Preconfigured Quick Delivery Dolls" it will take 2-3 days to get the tracking number and another 2-3 days to receive the doll at home. If you ordered a doll from the "Customizable"collection, it will take 5-7 days to get the tracking number and another 5-7 days to arrive.

Can I pick up my sex doll instead of having it delivered to my door?

Yes, if you prefer to pick up your sex doll instead of having it delivered to your residence you can arrange to pick it up at your local FedEx office. Once you receive the tracking number, you just have to go to FedEx webiste, click on "manage delivery", choose the option "manage delivery" and select your nearest FedEx location

Can I use makeup and perfume in my doll?

We encourage you to put some makeup in your doll. This is how really sex dolls come to life. You can find many tutorials in youtube. Here you will find some examples.About the perfume, you will have to use non-alcohol based perfumes. Some alcohol based perfumes are not recommended and can damage the material. You can try it first in a zone non very visible like the armpit and se if it has any bad reaction.

Can I repair my doll?

Can I repair my doll?Yes, it is possible. If your doll was damaged, don't worry, send us a message and we will send you the tools to fix it. 

What happens if I am not at home when the package arrives?

The package will not require a sign but if there is nobody at home, they will leave you a notification and they will come back the next day. You can also choose to pick the package up from your nearest FedEx location. If you prefer this option you can do it using your tracking number through FedEx website.

Can I pick up the package instead of having it delivered?

Yes, you can pick up your order in your nearest FedEx location. If you want to do this, you just have to place the order normally with your home address. Two days later you will receive the tracking number and you will be able to choose the option "hold at location". You can log in FedEx website using the tracking number or just give them a call and they will hold it for you at your nearest office. We can help you if you have any problem through this process.