Refund & Return Policy

Refund Policy 

Unlike other platforms, at, customer satisfaction is of great importance. And this doesn't only end at providing you with top-notch sex dolls without offsetting your budget but also ensures maximum efficiency and flexibility throughout the purchasing process.

It is possible to cancel the order and receive a full refund during the first 2 hours after placing the order if you give us a call on the phone. Any time later, your package will have already been processed for shipment; therefore, cancellation may not be possible. 


Return Policy

If your doll has any manufacturing flaw or logistical damage, it will be replaced at no cost. We check every product thoroughly before shipping it, but in that unlikely case, please contact us as soon as possible attaching pictures of the problem.

 Due to the nature of the product, no refunds will be processed once the order is shipped. 


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